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How to Develop Strong Verbal & Written Communication Skills

How to Develop Strong Verbal & Written Communication Skills

Whether you’re a student or a professional, effective communication skills are key to success. In order to communicate effectively, you need strong verbal and written communication skills.

Communication is a key part of any job, and strong communication skills are essential for success. Whether you’re communicating with colleagues or customers, it’s important that you are able to communicate effectively.

This guide differentiates written and verbal communication to help you develop both skills so that you can communicate with confidence in any situation.


Written Communication

Written communication has always been an important part of our lives, whether we’re sending a text message or writing a thesis.


But what exactly is written communication?

According to the Oxford dictionary, it is “communication by means of written symbols, especially letters.” In other words, it’s the process of transmitting information through symbols on a surface.

This can include anything from communicating with a friend over text message to writing an essay for class. Written communication can be face-to-face or remote, and it can take many different forms, such as letters, emails, text messages, social media posts, and more.

Written communication is also important, and often takes the form of email or reports. It’s important to be clear and concise in your writing.

How to develop better written Communication Skills

If you’re looking to improve your written communication skills, there are a few things you can do to make sure your messages are clear and well-received.

Here are four tips for improving your written communication skills:

  1. Be clear and concise

When you’re writing something, whether it’s an email, memo, or report, it’s important to be as clear and concise as possible. This means getting to the point quickly and avoiding any unnecessary or superfluous information.

  1. Use proper grammar and punctuation

Using proper grammar and punctuation is essential for effective written communication. Make sure you proofread your work before sending it off, or have someone else take a look to catch any errors you may have missed.

  1. Pay attention to your tone

Your tone of voice can be just as important as the words you’re actually using when communicating with others. Be mindful of how your words might be interpreted and adjust accordingly. For example, emails can often come across as harsher than intended, so if you’re conveying something that could be seen as negative, it’s best to err on the side of caution and use a more gentle tone.

  1. Keep it professional

If you’re communicating with someone in a professional setting, it’s important to maintain a level of professionalism in your writing. This means avoiding any slang or informal language, and sticking to a more formal tone.


Written Communication Advantages and Disadvantages

Importance of Written Communication

The ability to communicate effectively is one of the most important skills that you can possess in your personal and professional life.

Whether you are communicating with a friend, family member, co-worker, or customer, being able to express yourself clearly, concisely, and respectfully will go a long way in ensuring successful relationships.

In the business world, strong written communication skills are essential for success. From memos and emails to proposals and reports, the ability to communicate clearly and professionally in writing is critical to getting ahead.

The following are just a few of the many ways in which strong written communication skills can benefit you professionally:

  • Improve Your Hiring Potential

In today’s competitive job market, employers are looking for candidates with strong written communication skills. In fact, many employers rate writing ability as one of the most important skills they look for when hiring new employees.

  • Get Ahead in Your Career

Strong written communication skills can help you stand out from your colleagues and advance in your career. Whether you’re preparing reports or presentations, or simply sending emails, being able to communicate effectively in writing will make you a more valuable employee.

  • Enhance Your Professional Image

Good written communication reflects well on you and your company. It shows that you are professional and detail-oriented, and that you care about presenting yourself and your business in the best light possible.

  • Build Better Business Relationships

Strong written communication skills can help you build better relationships with clients, customers, and vendors. By being able to communicate effectively in writing, you’ll be able to foster trust and respect, and better manage expectations.

  • Make a Lasting Impression

In both your personal and professional life, the ability to communicate well in writing can help you make a lasting impression. Whether you’re sending a thank-you note or a proposal for a new project, taking the time to communicate clearly and thoughtfully will leave a positive impression on those who receive your message.

Disadvantages of written communication

  • Time Consuming

One of the main disadvantages of written communication is that it can be quite time-consuming. In order to communicate effectively via writing, you need to take the time to plan and construct your message carefully. This can often be a challenge, particularly if you’re trying to communicate complex information or ideas.

  • Misreading and Misunderstanding

Another disadvantage of written communication is that it can be easy to misread or misunderstand a message. Even when a message is clear and well-written, there’s always the potential for misinterpretation. This can lead to confusion and frustration, especially if the misunderstanding is not discovered until after important decisions have been made based on the incorrect information.

  • Less Personal

Finally, written communication can sometimes be seen as less personal than other forms of communication such as face-to-face conversation or speaking on the phone. This can make it more difficult to build rapport and establish trust with the person you’re communicating with.

Verbal and Written Communication Skills

Types of Written Communication

There are many different types of written communication. The most common are letters, emails, and texts. But there are also other forms, such as memos, reports, and proposals. Each has its own purpose and style.

  • Letters

Letters are the most common form of written communication. They can be either formal or informal. Formal letters are usually business-related, while informal letters are more personal in nature.

  • Emails

Emails are another common type of written communication. They can also be either formal or informal, depending on the context. However, they tend to be less formal than letters.

  • Texts

Texts are a relatively new form of written communication that is becoming increasingly popular. They are often used for informal purposes, such as keeping in touch with friends and family.

  • Memos

Memos are a type of written communication that is used to communicate within an organization. They are usually shorter and less formal than other types of business-related documents.

  • Reports

Reports are a type of written communication that is used to present information in a structured format. They are often longer and more detailed than other types of documents.

  • Proposals

Proposals are a type of written communication that is used to request or offer something. They can be either formal or informal, depending on the context.

How to Improve on your Written Communication

Good written communication is an important skill to have in the workplace.

Here are some tips on how you can improve your writing:

  • Make sure your grammar and spelling are correct

This seems obvious, but it’s important to proofread your work carefully before sending it off. Nothing makes a worse impression than a document full of typos and errors.

  • Be clear and concise.

When writing for the workplace, always remember to be clear and concise. Get to the point quickly, and use simple language that can be understood by everyone.

  • Use proper format and layout

Depending on the type of document you’re creating, there may be specific formatting requirements or guidelines you need to follow. Make sure you use the proper format and layout, so that your document looks professional.

  • Be aware of your audience

When you’re writing for the workplace, it’s important to be aware of your audience. Write in a way that is appropriate for the person or people you are communicating with.

  • Use helpful resources

If you’re not sure about something, there are plenty of resources available to help you improve your written communication skills. Books, websites, and even workshops can all be helpful in this area.

Written Communication Skills

Examples of Effective Written Communication

There are many different types of written communication, each with its own purpose and audience. Here are some examples:

  • Business letters: Letters written for business purposes (such as job applications, thank you notes, or enquiries) need to be clear and concise. They should also follow the proper format and etiquette for business correspondence.
  • Essays for College: Papers written for school or university must meet certain standards in terms of research, structure, and style. Depending on the assignment, they may also need to include citations and a bibliography.
  • Creative writing: This can take many forms, from novels and short stories to poems and plays. The only limit is the writer’s imagination!
  • Web content: With the popularity of the internet, more and more people are writing for web audiences. This includes everything from blog posts to articles to social media updates. Web content needs to be easy to read and understand, as well as engaging and interesting.
  • Marketing materials: From brochures and flyers to website copy and email blasts, marketing materials need to be attention-grabbing and persuasive. They should also be consistent with the overall brand identity of the company or organization.


Verbal Communication


Verbal communication involves speaking and listening, and is perhaps the most commonly used type of communication. It’s important to be clear and concise when speaking, and to make sure that you’re getting your point across. When listening, it’s important to be attentive and to understand what the other person is saying.

How to Improve Your Verbal Communication skills

It is essential to be a good communicator if you want to be successful in any field. Being able to communicate effectively can help you in your personal and professional life. There are a few key things you can do to improve your verbal communication skills.

  • Listen more than you speak: One of the best ways to become a better communicator is to listen more than you speak. When you are engaged in conversation, really try to listen to what the other person is saying. Don’t just wait for your turn to talk. You may be surprised at how much you can learn by simply listening.
  • Pay attention to your body language: Your body language communicates a lot about how you’re feeling and what you’re thinking. If you want to improve your verbal communication skills, start by paying attention to your body language. Make sure that your posture is open and confident, and that you make eye contact with the person you’re talking to.
  • Make eye contact: One of the most important things you can do when communicating verbally is to make eye contact with the person or persons you’re speaking to. This shows that you’re interested in what they have to say and that you’re engaged in the conversation.
  • Be clear and concise: It can be tempting to try to impress the person you’re talking to by using big words and long sentences. However, this can often backfire, as it can make you seem arrogant or condescending. Instead, try to be clear and concise in your communication. Use simple language that everyone can understand, and focus on getting your point across without going overboard.
  • Avoid filler words: Filler words are words like “um,” “like,” and “you know.” Using too many of these words can make you sound nervous or uncertain. If you want to improve your verbal communication skills, work on reducing the number of filler words you use.

Examples of Verbal communication

Verbal communication can be used in a variety of settings, from informal conversations to formal speeches.

Some examples of verbal communication include:

  • Casual conversation: This type of verbal communication typically happens between friends or family members in informal settings. It can be used to catch up on news, share personal thoughts or feelings, or just exchange pleasantries.
  • Formal speeches: Formal speeches are often given in business or academic settings, and they usually follow a specific structure. The speaker typically uses clear language and speaks in a well-organized manner.
  • Group discussion: Group discussion is a type of verbal communication that allows multiple people to share their ideas and opinions on a given topic. It can be used in both formal and informal settings, such as business meetings or classroom discussions.
  • Customer service: Customer service representatives often use verbal communication to help resolve customer issues. This type of communication requires active listening skills and the ability to effectively communicate solutions.

Verbal communication is an important part of everyday life. By understanding how to use this form of communication effectively, you can improve your overall communication skills.


Importance of Verbal Communication

Verbal or oral communication is one of the most important skills that you can possess in your personal and professional life. Good verbal communication can help you to better express yourself, build relationships, and resolve conflict. It can also lead to improved job performance and career advancement.

There are a number of reasons why verbal communication skills are so important.

  • Delivering message effectively

When you can communicate effectively, you are more likely to be able to get your point across clearly. This can be especially important in the workplace, where miscommunication can lead to costly mistakes.

  • Building Relationships

Good verbal communication skills can help you build strong relationships. When you can communicate well with others, they are more likely to trust and respect you. Strong relationships are essential for both personal and professional success.

  • Resolve Conflict

Effective communication can help you resolve conflict. If you can communicate effectively, you are more likely to be able to find common ground with others and come to a resolution that is acceptable to both parties.

  • Improve Job Performance

Good verbal communication skills can improve your job performance and lead to career advancement. When you can communicate well, you are more likely to be able to impress your boss and get ahead in your career.

Disadvantages of Verbal Communication

There are several disadvantages of verbal communication.

  • It can be very difficult to interpret what someone is saying. This can be especially true if the speaker has a strong accent or is speaking in a foreign language.
  • People often speak too quickly, which can make it difficult for the listener to understand everything that is being said.
  • People can sometimes say things that they do not actually mean, which can lead to misunderstandings.
  • Verbal communication can be easily interrupted, which can make it difficult to have a meaningful conversation.


Key Takeaways

Verbal and written communication skills are essential for success in any field. Whether you’re trying to persuade your boss to give you a raise, or explain a complex concept to your classmates, strong communication skills will help you get your point across effectively.

The importance of written communication cannot be understated. In today’s fast-paced world, the ability to communicate effectively in writing is more important than ever before. Whether you’re looking to improve your hiring potential or get ahead in your career, developing strong written communication skills will benefit you in many ways.


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Frequently Asked Question (FAQs)

  • How does becker grade written communication

Becker College uses a holistic approach to grading written communication, considering both the quality of the writing and the effectiveness of the communication. The aim is to produce clear, well-written paper documents that achieve the purpose of the assignment.

To this end, Becker College assigns a numerical score to each component of the written communication, with a possible total score of 100 points. The criteria used to assess each component are as follows:

  • Content: Is the information accurate and relevant? Does it address all aspects of the prompt? Is it well-organized and easy to follow?
  • Style: Is the language clear and concise? Are sentence structure and grammar correct? Is the tone appropriate for the audience and purpose?
  • Documentation: Are sources properly cited? Is the format appropriate for the assignment ( MLA, APA, etc.)?
  • Overall presentation: Is the document well-designed and visually appealing?

The total score for each written communication is then converted to a letter grade using the following scale:

A = 90-100 points

B = 80-89 points

C = 70-79 points

D = 60-69 points

F = 0-59 points

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