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Service experiences | Marketing homework help

Experiences

Problem:

Select one of your worst quality (product or service) experiences.

Solution:

Armed with your knowledge of Quality Management, what would you do to fix that problem.

Assignment:

1. Briefly describe the experience ~100 words

2. Describe your fix using SMART terms ~300 words

Total words allowed: 400

Other:

Requirements: 400 concise and accurate

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