The impact of unfavorable news can be stressful for both the messenger and receivers. It is no wonder that most people struggle with the task of delivering bad news. Reflect on a time when you received unfavorable news.
- Without going into too much detail (it is not necessary to share what the bad news was) share the scenario in the discussion. Then explain how you perceived the messenger of the unfavorable news. Why?
- Are there any ways in which the communication could have been better? If yes, give two examples of how it could have been better. If no, is there anything you would do differently if presented with the same scenario in the future? Explain.
