Question 1
You must understand financial statements.
You need to learn how to manage others.
You must differentiate your product from the competition.
You must do all of these.
2 points
Question 2
a relatively low guaranteed income.
a significantly freer personal schedule but less personal income and assets with which to enjoy the more relaxed schedule.
a high likelihood of a lower quality of life while starting and establishing the small business.
relatively limited potential for further personal development.
2 points
Question 3
a division of labor by expertise.
their similarity to the traditional mom-and-pop operation.
a decline in the number of businesses.
a greater success at raising venture capital than sole proprietorship-type businesses.
2 points
Question 4
education
connections
resilience
reluctance
2 points
Question 5
Technological advancement
Shift to a service economy
e-commerce
All of the above
2 points
Question 6
can be held responsible for third-party sexual harassment.
are protected from liability if they are aware of a harassment problem, even if they don’t take action.
are not liable for sexual harassment in the workplace if they have a formal policy against it.
are not liable if they didn’t know it was taking place, even if one could reasonably expect them to know.
2 points
Question 7
Employees
Unions
Investors
All of the above
2 points
Question 8
suppliers.
stakeholders.
minorities.
intermediaries.
2 points
Question 9
immediately fire the person accused of the harassment.
ask the complainant to approach the harasser and try to work it out.
listen carefully and investigate quickly and thoroughly.
make all and any findings public to protect all parties.
2 points
Question 10
Hostile harassment
Quid pro quo harassment
Non-employee sexual harassment
Sexual harassment
2 points
Question 11
Showboating
Commoditizing
Creativity
Innovation
2 points
Question 12
Rules
Unequivocality
Logic
All of the above
2 points
Question 13
nonexperts
experts
industry specialists
industry generalists
2 points
Question 14
investigation
incubation
transformation
verification
2 points
Question 15
Searching for the one “right” answer
Focusing on being “logical”
Blindly following the rules
All of the above
2 points
Question 16
a matching of its strengths and weaknesses to the opportunities and threats in the environment.
an enticement to outside investors and lenders to put money into the business.
a complete explanation of the company’s product or service.
a description of the company’s competitive situation.
2 points
Question 17
involvement is a prerequisite for the achievement of total employee commitment.
his/her employees look to him/her for leadership and do not want to be involved.
the delegation of authority is not as important as communicating a clear vision.
employees do not need to be involved in the strategic process but do need to be involved in the operational process.
2 points
Question 18
key success factors
corporate vision and mission
opportunities and threats
market environment
2 points
Question 19
The mission statement
The company vision
The strategic plan
The operational plan
2 points
Question 20
market-focused.
the same as it is for a large company.
generally done by top management with little or no participation by employees.
product-focused and similar to that for large companies.