The Way Forward and Understanding Cultural Factors | Homework Help

Unit 8-Discussion

The Way Forward and Understanding Cultural Factors

Select one scenario from the Responding to Ethical and Legal Issues – Case Study multimedia presentation and discuss the client’s identity.

  • Describe the client’s stage in life, gender dynamics, race or ethnicity, economic status, et cetera. (See attached media transcript)
  • Consider your results from Exercise 3.6, “Appraise Your Ability to Work with Diversity,” on page 25 in your exercise manual. (You completed this assessment during Unit 1.) Do you believe you would be prepared to work with this client and demonstrate cultural competence?
  • What cultural factors would be important to keep in mind as you meet with the client?


My results from Exercise 3.6 below:

After taking the 3.6 Appraise Your Ability to Work with Diversity exercise I learned a lot about myself. I scored high on all of them except one which was number 3 which stated “Even when my initial reaction to people is negative, I try to understand rather than judge them. .

I scored seven on all the others because when it comes to meeting and interacting with people who are different from me it is not hard because that was one of the things, I scored high on the Kuder Task Self-Efficacy Scale which was Clerical, Literary, Persuasive as well as Social Service. My low scores on the Kuder Task Self-Efficacy Scale were 1.) Musical, 2.) Mechanical, 3.)Scientific, 4.) Outdoor, and 5.) Artistic. These skills were not a surprise to me at all (Capella University, n.d.).

I also scored high when it came to my blind spots when it comes to the way I treat people, but I would like to know what they are so that I can deal with them. When you know what you are doing wrong it helps you to make the desired changes as well as adjust to the changing culturally diverse world, we live in. I scored high on seeing the culture as a two-way street: I want to understand and respect the cultural differences of others but I also expect them  to do the same for me. When we talk about cultural differences and others it can be a touchy subject at time but in order to change society we must get to understand and respect other cultures. Also, understanding of other people’s culture will always be partial and fallible  meaning we must be able to accept that we all make mistakes and can be in error at times. In order to understand others in their key diversity and cultural contexts of their lives we must educate ourselves on their culture as well as their context. We should always be learning in life when we meet and deal with others no matter who they are. Our differences can cause conflict at times but our differences can also be a source of our human enrichment. Our world is very changing and it is very diversity so living in a homogeneous culture is the norm now and we must learn to adjust and accept change no matter what it is.

After reading Chapter 1, “The Ingredients of Successful Helping, “We must focus primarily on the clients and the contextual factors of the clients life, define success in terms of outcomes with life-enhancing impact for the client, describe what an effective helper looks like, develop a working alliance with the client, acquire the communication skills needed to engage in the therapeutic dialogue, integrate the basic principles related to cognition, behavior, and emotions into the helping process, use feedback to improve the effectiveness of the helping sessions and clients’ change efforts, comes to grips with the role that beliefs, values, norms, and moral principles play in the helping process, help clients redo poor decision and make and execute life-enhancing decisions, and adopt a treatment model aligned with the universal problem-management process (Egan & Reece, (2019), p. 1-36).

These ten key components are vital in the cultural competency of a client as well as a human service professional.

After reading Chapter 2-“The Problem-Management Process,” there was a few things that stood out to me like the helping clients deal with the tasks within each of the stages (Egan & Reese, 2019, p.47). Stage I: Help clients explore their concerns, Stage II: Help clients determine problem-managing outcomes and set goals, Stage III: Help clients draw up plans to accomplish goals, and Implementation: Help the client make it all happen (Egan & Reese, 2019, p.47-49).

These stages are especially important in the clients past and present that call for change. This helps in the process of helping the client have a plan of action so they can move forward in their own planned goals (Egan & Reese, 2019, p.50).

My interests, values, and diversity competence are an exceptionally good fit for the human service field because I have been working in the field already for over ten plus years and this exercise just gave me more insight to the field and the responsibilities.



Capella University. (n.d.) Kuder Task Self-Efficacy Scale. Retrieved from:

Egan, G. & Reese, R. J. (2019). The skilled helper: A problem-management and opportunity-development approach to helping (11th ed.). Boston, MA: Cengage

Egan, G. & Reese, R. J. (2019). Exercises in helping skills: A manual to accompany The Skilled Helper (11th ed.). Boston, MA: Cengage.

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