Essay Writing :: Customer Support

Frequently Asked Questions: For your convenience we have gathered some of the most interesting questions that were asked by customers over the years.

Below you will find useful information concerning our essay writing services. If you have any other questions that are not listed below, please contact our live support, or access main support page for more options.

Who writes custom papers?

All custom papers are developed by a team of professional writers, editors and researchers. All of our staff members are university graduates who hold their Masters or PhD degrees in different fields. Every paper you order from us is double checked by a professional editor before it is delivered to you.

How much will it cost me to order a custom written essay?

Currently we offer several delivery options: 7-day delivery ($12.95 per page), 4-day delivery ($14.95), 2-day delivery ($19.95 per page) and our fastest 24-hour delivery option ($26.95 per page).

What happens if I order a custom essay and it does not meet my expectations?

At our company this happens very rarely. Although if your paper does not meet the requirements that you have given us, we will revise your order for absolutely free. Please keep in mind that all revisions are usually done within 2-4 days depending on the volume and the difficulty of the paper.

When should I contact your Live Support operators?

Our operators are available 24 hours a day, 7 days a week. If you have any questions, comments or you just need assistance feel free to talk to our online representatives. The Live Support chat is absolutely free for every visitor.

How many pages can I order?

Unlike many websites on the web, our company does not have a minimum order requirement. You can order one page or one hundred pages it is totally up to you.

How does one custom written page look like?

All custom papers are written in the following standards: 250 words per typewritten page, A 4 size, double-spaced, Times New Romans 12 p.t. font, one inch margins.

What is your return policy?

Simply because our custom essays can be easily reproduced and resold by competitors, we do not offer refunds on any orders. This is done for your protection as well as ours.

Is my credit card information safe with your company?

Definitely! All transactions are securely transferred from your computer directly to our payment system, which not only verifies your order and bills your credit card on the spot, but also does not even allow anyone to view your credit card information.